Price Adjustment Policy

Ash & Ember's 24-Hour Price Adjustment Policy:

At Ash & Ember, we want to ensure that our customers get the best deals possible. If you purchase an item directly from any of our branded sites – Titan Fitness, Titan Attachments, and Ash & Ember – at either the regular or sale price and within 24 hours of purchase, the item is updated with a lower price (highlighted red on the item page), we'll refund the difference between the two prices. Here are the guidelines to follow when requesting a price adjustment:

  • Submit your request here.
  • Include a screenshot of the sale price and promotion
  • Our policy does not apply to Spend & Save promotions, coupon-initiated promotions, Black Friday, Cyber Monday promotions, Flash Sales, or Scratch & Dent items.
  • Stacking discounts is not permitted. For instance, if your order already benefits from a 5% discount, we are unable to process a price match in addition to that.

We're always here to help you save money and get the most out of your shopping experience with Ash & Ember. Please submit your request here. Please title your inquiry: Orders: Price Adjustment Policy. Please include a screenshot of the sale price and promotion.  

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